About this policy
Bytewise Books is operated by BITSAND DIRECT LTD, a company of type LTD, with its legal address at 65 Clifton Street, London, England, EC2A 4JE, company number 17505968. For any question about this policy, contact us at help@bytewisebooks.com.
All eBooks sold by Bytewise Books are delivered digitally as a download. This policy explains how and when you receive your eBook.
How delivery works
Once your payment has been confirmed, Bytewise Books makes your eBook available for download from your account and sends a confirmation message with a download link to the email address you provided at checkout.
Delivery is normally completed within minutes of payment confirmation. In rare cases, such as high demand or payment verification checks, it may take longer.
File formats and compatibility
Each product page lists the available file formats. It is your responsibility to check that your device or reading application supports the format before purchasing.
You can re-download your purchased eBooks from your account whenever you need, for example when you change devices.
Problems with your download
If you do not receive your download link, first check your spam or junk folder and your account. If the link still does not work or the file is damaged, write to help@bytewisebooks.com with your order number and we will resend the file or provide a working link as soon as possible.
Bytewise Books is not responsible for failed downloads caused by an incorrect email address, an unstable internet connection or software on your device that blocks the download.